How do I contact you?
You can email us at [email protected]
Where are you located?
We're located in Orlando, FL5151 S Orange Blossom Trail 32839.
A product I've seen is no longer available.
We have limited quantities of items and once an item sells out, we generally do not restock.
Do you have a different size?
We only have the sizes listed on the product page in stock. We unfortunately only carry limited sizes in stock.
Do you make special orders?
We unfortunately can not make special orders.
Do you restock items?
Once something has sold out, we generally do not restock items.
Are your styling products for sale?
Our styling products are not for sale.
Something is wrong with my order.
Please contact us as soon as possible at [email protected] something has shipped, we can no longer make changes to your order.
What forms of payment do you accept?
We accept all major credit cards, as well as Paypal.
How do I cancel an order?
Write us as soon as possible at [email protected] Once something has shipped, we can no longer cancel and refund an order.
How do I use my promo code?
You can enter your promo code in your shopping cart, just above the checkout button.
Do I need to create an account to shop from you?
You do not! You can check out as a guest during checkout.
Will I fit into a garment listed as one size/free size?
Our one size garments are items that are meant to be worn oversized, are free flowing or adjustable. If you wear a size small to large, these items will generally fit you. Please check our measurements and size guide! We list out model's measurements as a reference.
How do I check the status of my order?
We can provide with a track number upon request.
Do you ship to...?
We ship world-wide!
How much is shipping to ... ?
All shipping rates starts at $6.99
Something is missing from my order.
Please email us at
[email protected]
so we can correct any order error.
How fast is your shipping?
Shipping within the US generally takes 2-5 business days. Shipping to the EU & UK will generally take 7-10 business days. Shipping to other countries varies. Everything is shipped by airmail and express options are available.
How do I return/exchange?
ALL SALES ARE FINAL. UNLESS IT WAS A ERROR ON MYNXS CLOSET
Please return your item(s) to:
MYNXS CLOSET
5151 S Orange Blossom Trail
Orlando, FL 32839
USA
Can I return a sale item?
Sale items are final, and can not be returned.
Help
Something won't load.
Please send us an email at
[email protected]
with a description of the problem and preferably a screen shot of the problem
The site won't let me order.
Please let us know of the problem at
[email protected]
-- If you need additional help ordering, email us the items you'd like to purchase and we can set up a custom order for you.
Contact
Customer contact. All general enquiries please contact us at
[email protected]